Are Prehospital Acts Of Kindness Losing Their Magic?
Paramedics are well known for compassion to patients and most of us will have gone out of our way to provide something above and beyond the expected service at some point. But what happens when it becomes an expectation, all part of the service?
Sorry, What’s Your Name Again?
Validating a patient's existence by using their name has a huge part to play, I know this and I firmly believe in the principle. Unfortunately, though, this is one of those things that I really struggle with. Always have. Probably always will.